Refund policy

Last Updated: 14 Apr 2026

Thank you for shopping with Golden Alphonso Farm. We take great care in delivering fresh and high-quality Ratnagiri Alphonso mangoes. Due to the perishable nature of our products, please read our policy carefully.

1. No Returns Policy

  • All products sold on our website are non-returnable.
  • As mangoes are perishable items, we do not accept returns once the order has been delivered.

2. Damaged or Defective Products

We understand that issues can sometimes occur during transit. If you receive:

  • Damaged mangoes
  • Spoiled or defective products
  • Incorrect items

Please contact us within 24 HOURS of delivery.

To process your request, you must provide:

  • Clear photos/videos of the product
  • Order details

After verification, we will offer:

  • A replacement (if available), or
  • A refund

3. Refund Policy

  • Refunds will only be processed in cases of:
    • Damaged or spoiled products
    • Incorrect items delivered
  • Approved refunds will be processed within 5–7 BUSINESS DAYS to your original payment method.

4. Cancellation Policy

  • Orders can be canceled within 1 HOURS of placing the order.
  • Once the order is processed or shipped, cancellation is not allowed.

5. Important Notes

  • Minor variations in size, color, or taste are natural in agricultural products and do not qualify for refunds.
  • We ensure careful packaging and quality checks before dispatch to minimize issues.

6. Contact Us

For any concerns related to your order, please reach out to us:

📧 Email: goldenalphonsofarm@gmail.com
📍 Business Name: Golden Alphonso Farm