Shipping policy
Last Updated: 14 Apr 2026
Thank you for shopping with Golden Alphonso Farm. We are committed to delivering fresh and premium Ratnagiri Alphonso mangoes to your doorstep in a timely and reliable manner. Please read our shipping policy below for complete details.
1. Shipping Methods
We offer the following shipping options:
- Standard Delivery
- Express Delivery (if available at your location)
Shipping methods may vary depending on your delivery address and availability of logistics partners.
2. Order Processing Time
- All orders are processed within 1 DAY.
- Orders are processed on business days only (excluding weekends and public holidays).
- Once your order is processed, it will be dispatched for delivery.
3. Delivery Timeframes
- Estimated delivery time is 4 BUSINESS DAYS from the date of dispatch.
- Delivery timelines may vary based on:
- Your location
- Weather conditions
- Availability of the product
Please note that since mangoes are a seasonal and perishable product, delivery timelines are carefully managed to ensure freshness.
4. Shipping Costs
- Shipping charges are Free and will be calculated at checkout.
5. Tracking Information
- Once your order is shipped, you will receive a confirmation email/SMS with a tracking number.
- You can use this tracking number to monitor your delivery status in real time.
6. Delivery Issues and Delays
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as:
- Weather conditions
- Logistics disruptions
- High demand during peak season
In case of delays:
- We will keep you informed via email or phone
- You can contact us for assistance at goldenalphonsofarm@gmail.com
If your order is delayed beyond a reasonable timeframe, we will work to resolve the issue promptly.
7. Incorrect Address or Failed Delivery
- Please ensure that your shipping details are accurate at the time of placing the order.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
- Additional charges may apply for re-delivery attempts.
8. Damaged or Missing Orders
- If your order arrives damaged or incomplete, please contact us within 24 HOURS of delivery.
- Kindly provide photos and details to help us resolve the issue quickly.
- We will review the case and offer a replacement or refund where applicable.
9. International Shipping
- Currently, we DO NOT offer international shipping.
10. Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: goldenalphonsofarm@gmail.com
📍 Business Name: Golden Alphonso Farm